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Sense doesn't receive goal celebrations

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‎03-22-2021 06:47 - last edited on ‎03-23-2021 18:27 by Fitbit Moderator

‎03-22-2021 06:47 - last edited on ‎03-23-2021 18:27 by Fitbit Moderator

I had an alta and when I reached my step goal it would vibrate heavily. I always knew when I hit it. Why doesn't the sense do this?

 

Moderator Edit: Clarified subject

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‎03-23-2021 18:38 - last edited on ‎10-15-2023 03:34 by Fitbit Moderator

‎03-23-2021 18:38 - last edited on ‎10-15-2023 03:34 by Fitbit Moderator

Hi @4everapeach Welcome to the Community Forums.

I'm glad you got a Sense and thanks for your question. While the goal celebration may vary, all our Fitbit products will notify you whenever you have reached your daily goal. Because this isn't the case with your Sense, could you please check if the DND or Sleep Mode settings are turned on? If these settings are turned on, notifications, goal celebrations, and reminders to move will be muted. You can check this by swiping right from the clock face on your watch to access the quick settings. When you turn off the setting, the icon appears dim.

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