Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense has a black screen and vibrates every 5 seconds

Replies are disabled for this topic. Start a new one or visit our Help Center.

My fit bit has a black screen and vibrates every 5 seconds. 
I’m not sure what to do to fix it???

 

 

Moderator edit: subject for clarity 

Best Answer
3 REPLIES 3

Try swiping the screen left, it may just be a clock face fault.

If you see things when you do that, then open the clocks app and change the clock face your are using.

If not, hold the button for 10 seconds till the logo appears or it stops vibrating and restarts with a simple vibrate.

Author | ch, passion for improvement.

Best Answer
0 Votes
Thank you for your reply but unfortunately it’s still not working ☹️

Sent from my iPhone
Best Answer
0 Votes

Probably best to contact Fitbit support, it may be faulty.

In the Fitbit App click profile photo = > help & support => contact customer support

Or better still return it to where you bought it for a new replacement.

Author | ch, passion for improvement.

Best Answer
0 Votes