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Sense heart rate is inaccurate

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‎01-18-2022 09:07 - last edited on ‎01-21-2022 16:40 by Fitbit Moderator

‎01-18-2022 09:07 - last edited on ‎01-21-2022 16:40 by Fitbit Moderator

I purchased FITBIT SENSE. But it's heart rate is so innacurate that i am very disappointed with this smart watch. I purchased it in 21k but my other 4k watch shows better than that. Even i not exercise it's HR goes above 120+ sometime goes to level of cardio. Very Disappointing. Today i just left watch for sometime and wear it again watch shows that my active zone ka completed. HOW..???

 

Moderator Edit: Clarified subject and updated label

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‎01-20-2022 09:45

In response to TommyIzzo

‎01-20-2022 09:45

Well as he says in the end, those were his results. It can vary person to person. 

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‎01-20-2022 09:47 - edited ‎01-20-2022 11:50

In response to TommyIzzo

‎01-20-2022 09:47 - edited ‎01-20-2022 11:50

Not all reviewers get things for free. He also didn't need to do an updated video but it was a request by his viewers so he did it anyway. Seems pretty genuine to me.

 

Plus, if you watch the review and other devices, he's very objective and just presents the data he finds. 

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‎01-21-2022 17:11 - last edited on ‎07-02-2024 08:43 by Fitbit Moderator

In response to eezeepee

‎01-21-2022 17:11 - last edited on ‎07-02-2024 08:43 by Fitbit Moderator

Hi everyone, thanks for your participation in the Community Forums.

I've moved some of your posts to this new thread. I understand how you're feeling about this inconvenience. As you may know, this issue has been reported and our response can be found here. Your feedback is truly appreciated and please know we'll keep our team informed of this situation.

To prevent any confusion, I'm going to close this thread. However, if you have a different question about our Fitbit products, you can create a new thread to receive help from the Community members.

See you around.

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