Sense inaccurate distance when playing golf

[Terry1240]

Using Sense Golf tracker. It is highly inaccurate in measuring distance on a golf course, recording only a fraction of the distance walked. Other than starting the program, is there some other step that needs to be done?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Terry1240.

Thank you for informing us about the difficulties you experienced to track your golf session with your Fitbit Sense.

If you haven't done so, please restart your Watch by following these steps.

In addition, you can find best practices and some troubleshooting tips to resolve issues when tracking GPS activities in this article in the menu "How do I get my Fitbit device to connect to GPS?".

Hope this helps.

[Terry1240]

Thank you for your reply. My ‘Sense’ does connect to the GPS. However, while in the ‘Golf’ mode, it fails to accurately record the distance travelled. When verified against two other sources (iPhone & Garmin) the Sense records a distance of .6 of a mile while the two other sources record 2.4 miles. A rather significant discrepancy. This discrepancy varies and is never the same twice in a row … i e Sense records a total of anywhere from .24 to .8 of a mile on a golf course with the distance officially registered at 3600 yards ( 2 miles plus). I’m perplexed …

Terry

[EdsonFitbit]

Thank you for your response, @Terry1240.

Our team is aware of this issue with distance on GPS map not matching exercise summary and is working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Have a nice day.