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Sense is detecting sleep when I'm not even wearing it

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‎10-02-2022 02:18 - last edited on ‎10-03-2022 05:42 by Fitbit Moderator

‎10-02-2022 02:18 - last edited on ‎10-03-2022 05:42 by Fitbit Moderator

I got my fitbit sense a few weeks ago, and something annoying happen. Everytime I take it off for a while, it thinks I'm sleeping. I had a fitbit versa 2 before, and almost never had this issue. How can I fix this? It's annoying having to manually delete those fake sleep tracks. 

 

 

Moderator Edit: Clarified subject

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‎10-03-2022 05:44 - edited ‎06-02-2023 04:47

In response to Guy_

‎10-03-2022 05:44 - edited ‎06-02-2023 04:47

Hi there, @MaartenC. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Sense. I understand where your concern is coming from. 

Sometimes your Sense can't detect you have taken it off and if it hasn't moved for about an hour, your Fitbit device records that you’re asleep. For more details, see How do I track my sleep with my Fitbit device? 

As @Guy_ suggested, you could try turning off your Sense when you take it off to prevent this from happening. For more information, see How do I turn off my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-02-2022 04:25

‎10-02-2022 04:25

Hi @MaartenC - if you take it off for any length of time you could use Shutdown from the watch Settings menu, that way you save battery too.

Author | ch, passion for improvement.

Best Answer

‎10-03-2022 05:44 - edited ‎06-02-2023 04:47

In response to Guy_

‎10-03-2022 05:44 - edited ‎06-02-2023 04:47

Hi there, @MaartenC. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Sense. I understand where your concern is coming from. 

Sometimes your Sense can't detect you have taken it off and if it hasn't moved for about an hour, your Fitbit device records that you’re asleep. For more details, see How do I track my sleep with my Fitbit device? 

As @Guy_ suggested, you could try turning off your Sense when you take it off to prevent this from happening. For more information, see How do I turn off my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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