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Sense is not syncing

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‎07-04-2023 07:38 - last edited on ‎07-04-2023 14:34 by Fitbit Moderator

‎07-04-2023 07:38 - last edited on ‎07-04-2023 14:34 by Fitbit Moderator

I bought a sense 2  approx 9 months ago and i am so disappointed. 

I have syncing issues all of the time, The syncing stops half way. 

I have done all the recommended tasks, many many times but still it will not sync without a lot of messing about, days and days of info missing each week. 

The current time is 15:34 my Fitbit says 13:26

Today I have restarted the phone, deleted and reinstalled the app, reset the watch, turned off the bluetooth, repaired the phone and watch and nothing. 

Any help of suggestions would be appreciated.  

 

Moderator edit: clarified subject.

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‎07-04-2023 19:51

‎07-04-2023 19:51

I have a similar problem with time. Just synced to my phone and the watch is still 4 minutes slow. 

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