09-05-2024
16:30
- last edited on
09-08-2024
14:29
by
LizzyFitbit
09-05-2024
16:30
- last edited on
09-08-2024
14:29
by
LizzyFitbit
Fitbit mobile is way off my actual steps/active zone. This AM I walked 1.71 mile (3,214 steps) and my watch celebrated 7,000 steps when I ended tracking. Later on mobile adjusted to match watch, but tonight it’s showing 3K more steps than I walked. What is going on?
Moderator Edit: Clarified subject
09-08-2024 14:43
09-08-2024 14:43
Welcome to the community, @tprono70.
Thanks for letting me know about your Sense. While this is odd, may I know if you've used MobileTrack on the Fitbit app? I'd like to share with you that MobileTrack is a function that allows you to track basic information using your phone's sensors when a Fitbit device isn't nearby. However, if this function is used along with a Fitbit device, your stats might increase or be overridden.
To check if this applies to you, please give a try to the following: