Sense isn't charging properly and warranty query

[Tedd47]

Hello

I have a Sense given to for my birthday last year as an update to my previous fitbit. My wife also has a Sense.

Mine is driving me crazy

Yesterday 3 hours on charge to get 47% on the same charger my wife uses successfully.

Sometimes on charge it ends up empty

My oxygen comes occasionally 

Last night it produced a spot on screen that I couldn't shift

I have been unable to contact anybody re warranty

I have been trying since January to get help

Hopefully somebody will read this forum

Moderator edit: updated subject for clarity.

[N8teGee]

Hi @Tedd47.

Have you tried using one of the support options in this link (here). 

[Guy_]

Hi @Tedd47 - if your watch gets hot while charging stop immediately, it may have internal damage, possibly from water.

You can also chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.

[AndreaFitbit]

Welcome to the Fitbit Community, @Tedd47. I'm sorry to hear about your Sense behavior. 

I sent you a PM in order to continue assisting you.

You can also follow @N8teGee and @Guy_'s advise.