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Sense isn't compatible with my Samsung phone

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‎10-02-2021 18:18 - last edited on ‎10-03-2021 13:46 by Fitbit Moderator

‎10-02-2021 18:18 - last edited on ‎10-03-2021 13:46 by Fitbit Moderator

I've been trying to download the Fit bit sense app to my ordinary Samsung galaxy phone and it is showing that it isn't compatible to this phone. Is there a certain permission setting that i would have to change or agree to in order to have compatibility?

 

Moderator Edit: Clarified subject

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‎10-02-2021 18:20

‎10-02-2021 18:20

Hi @Certif13d  the minimum system requirement for Android is 8. Unless you have at least that, you can't download and set up your Sense. There is nothing you can do to get around it. 

Stepping in the U.S.A. since September 2013. Android 14

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