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Sense losing Bluetooth sync to phone every time I charge watch.

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It is becoming a tiresome ritual that I need to re-sync my entire Sense Fitbit watch every time I charge my watch. It takes time and is frustrating as the "Sense" is supposed to be the top of the line as far as athletic smartwatches go. Am I the only one losing Bluetooth sync to my phone/app or is this a regular occurrence? Anything I can do to fix this annoying event?

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Sync is the process where the data is sent from the watch to the fitbit cloud services. 

I'm sorry, but I don't understand what is meant by resync, what fails to happen after charging, or if you are seeing any error messages in the fitbit app. 

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The phone and the watch can no longer communicate. My watch says how many
steps I've taken, the phone doesn't get the information. They no longer
talk to each other via Bluetooth connection. So I have to go through the
entire Bluetooth set up every time it happens which has only been recent.
It's really frustrating.

 


Moderator Edit: Personal info removed

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Did you find a solution?  I’m so frustrated!

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Not yet... Ugh...
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The problem I see is that the user can not setup the Bluetooth. The tracker will reject every attempt. 

The Bluetooth connection/pair/setup is managed by the Fitbit App, not the user. 

Normally if a tracker is not able to sync, since there isn't any communication, the user will not be able to add the tracker to their account until after the communication problem has been fixed. 

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