help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense no longer shows the charging percentage and drains fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-19-2021 08:25 - last edited on ‎10-21-2021 11:14 by

‎10-19-2021 08:25 - last edited on ‎10-21-2021 11:14 by

I had the Sense for a month, the battery was holding its charge for 5, 6 days with everything on, but once, when i plugged it in to charge it i have noticed that the display no longer showed the charging percentage while on charge. Since then, the battery can't hold the charge more than 48 hours... i haven t changed absolutely nothing on it so that it would justify the drainage nor have i installed any new apps, nor change the way i was using it... i really like the watch and the options it offers but it is very annoying to plug it in almost each day. Please help!

 

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎10-21-2021 11:13

‎10-21-2021 11:13

Welcome to the Fitbit Community, @Alex_deuce.

 

Thanks for the details shared in your post. I understand how you are feeling about this situation and recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

 

You can find our tips to maximize your Fitbit device's battery life in Can I extend my Fitbit device's battery life?

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes