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Sense not finishing the update

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‎03-25-2025 17:54 - last edited on ‎03-25-2025 20:29 by Fitbit Moderator

‎03-25-2025 17:54 - last edited on ‎03-25-2025 20:29 by Fitbit Moderator

Hello,
I need help,

I have a fitbit sense; that I can not update.

After update it always go back and ask me to install app

Pat

 

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1 REPLY 1

‎03-25-2025 20:28

‎03-25-2025 20:28

Hey there @PatLe, welcome to the Fitbit Community. 

I'm sorry to hear about this inconvenience. Let me help you!

Based on what you've said, there's one option we can try. First, let's restart the device. Please press and hold the button for about ten seconds. Once the screen displays the logo, you can release it.

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