Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense not receiving notifications of messages from my iPhone 11 pro

Replies are disabled for this topic. Start a new one or visit our Help Center.

Messages from my iPhone does not go through to my Fitbit Sense. I’ve tried updating my phone’s software and Fitbit app as well as restarting the device but it still won’t work.

Best Answer
41 REPLIES 41

I had to turn on banner notifications and set them as persistent rather than temporary in BOTH messages and fit bit settings. Hope that works for you. 

Best Answer
0 Votes

This as drove me potty as I was having the same problems and was ready to send my Fitbit back.;I had gone all thru the notifications to ensure they were on and still nothing. Then I had a brain wave… would my notifications still show up on my Fitbit if I had the preview hidden on my phone.? I used to be able to see most of my text messages on my screen without opening the messages until nosey people were also reading them when my phone was left around so I took them off. I have now put it back on and now my notifications come to my phone. On iphone go to notifications ensure banner style says persistent  etc then scroll to bottom of page where it says Lock Screen appearance  it says show preview… mine was off switch it to always and it should work. It did for me after spending all day yesterday going thru everything and still cudnt Fido it. Good luck! P.s if the sense controls don’t stay connected don’t worry mine don’t but everything works so I have no idea why they are there for. The sense one is connected but the sense controls aren’t.

Best Answer
0 Votes