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Sense only show the icons and no words

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‎09-14-2021 19:37 - last edited on ‎09-15-2021 04:31 by Fitbit Moderator

‎09-14-2021 19:37 - last edited on ‎09-15-2021 04:31 by Fitbit Moderator

Has anyone had their FitBit Sense only show the icons and no words?  

 

Moderator Edit: Clarified subject

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‎09-15-2021 04:32

‎09-15-2021 04:32

Hi there, @LHall1969. Welcome to the Community Forums. Thanks for bringing this to my attention. 

 

Please restart your Sense as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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3 REPLIES 3

‎09-15-2021 04:32

‎09-15-2021 04:32

Hi there, @LHall1969. Welcome to the Community Forums. Thanks for bringing this to my attention. 

 

Please restart your Sense as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎09-23-2021 00:14

In response to MarreFitbit

‎09-23-2021 00:14

Tried all of the above.  Still nothing.  I got it in June.

 

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‎09-23-2021 04:34 - edited ‎06-08-2024 12:02

In response to LHall1969

‎09-23-2021 04:34 - edited ‎06-08-2024 12:02

@LHall1969 I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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