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Sense reset problem

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‎08-02-2022 01:41

‎08-02-2022 01:41

Tried to factory reset.  Large Red Cross on screen. All Fitbit access stopped via device or iPhone. Error message that email is already set up.  How to recover?

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‎08-02-2022 06:48

‎08-02-2022 06:48

Hi, @Dfor welcome to the community. Have tried a basic "Restart" (not factory) hold the side button for about 25 seconds and release when the logo appears. After about 30 seconds you should be up & running.

Allowing you had previously been using your "Sense" without problems, have you changed anything, a phone update, a device update? Check whether your phone is running iOS 14 or newer.

Let us know.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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