Sense screen gets dim when opening Settings

[Stefi24]

On watch when I click on settings then vibration & audio screen is almost black ? What gives? Also on watch I can’t get weather?? And my watch is synced 

Moderator Edit: Clarified subject

[lablover55]

As for weather, look on the app>go to weather and  see if permissions are enabled and also if your city is there. Weather is very fickle for me and forgets the settings every once in a while.

[Stefi24]

Thanks so much for the help. I had to give permission so now I have the weather. I did have to restore my Sense back to factory settings 😕 another issue I had last night was I took a short bike ride and it didn’t acknowledge it as anothe “day of a workout “ so that sucks

Moderator Edit: Formatting

[LizzyFitbit · Accepted solution]

Hi @Stefi24. Welcome to the Community Forums. @lablover55 Thanks for your great help.

@Stefi24 I'm glad the Weather app is working on your Sense and thanks for every step tried on your own. In regards to the screen getting dim, may I know if you have Sleep Mode turned on? When this setting is turned on, the screen's brightness is set to dim. To check this, swipe right from the clock face on your watch to access the quick settings and turn off the moon icon.

About your other question, let me explain that SmartTrack will recognize your exercises based on the continuous movement of your arms. However, some factors such as stopping in the middle of your activity may interrupt the activity tracking. I'd recommend lowering the auto-exercise recognition setting in the Fitbit app and monitor its behavior. You can also manually log your bike activity so it can count toward your weekly exercise goals.

Have a good day.

[Stefi24]

Thank you so much for ur help🙂

Stephanie

[LizzyFitbit]

Hi @Stefi24. I hope you're doing well.

You're very welcome. I'm glad the suggestions posted above worked for you! In case you have some spare time, I’d like to invite you to visit our Health & Wellness board where you can find inspiring stories, fitness tips and recipes to keep you motivated to reach a healthy lifestyle. I hope to see you around more often.

Have a good day. 😎