help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense screen keeps popping open

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2022 21:39 - last edited on ‎01-27-2022 14:47 by Fitbit Moderator

‎01-24-2022 21:39 - last edited on ‎01-27-2022 14:47 by Fitbit Moderator

The face on my Fitbit sense keeps popping open when wearing it

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎01-24-2022 22:48

‎01-24-2022 22:48

 

If it is under warranty take it to the shop for a new replacement.

Author | ch, passion for improvement.

Best Answer

‎01-27-2022 14:50 - last edited on ‎02-27-2024 03:37 by Fitbit Moderator

‎01-27-2022 14:50 - last edited on ‎02-27-2024 03:37 by Fitbit Moderator

Hi there, @Guy_. Welcome to the Community, @TairakiSharyn.

@TairakiSharyn Thanks for bringing this to our attention. I'm sorry you're having this experience and I'd suggest getting in touch with our Support team so they can see what can be done to bring you back on track. They're available via chat and phone, and I'm sure they'll be happy to continue helping you with this. Just click here to get connected with them.

Have a good one.

Best Answer
0 Votes