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Sense screen went black

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-16-2021 14:13 - last edited on ‎12-17-2021 12:27 by Fitbit Moderator

‎12-16-2021 14:13 - last edited on ‎12-17-2021 12:27 by Fitbit Moderator

Screen just went black, still working as I can sync to it but can’t get screen to come on watch.  If I try to reset it vibrates but still won’t reset.

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎12-17-2021 12:31

‎12-17-2021 12:31

Hi there, @Darrylf.

 

Thanks for taking the time to troubleshoot your Sense prior to posting. I'm sorry the screen is still not working, I went ahead to review your details and I noticed you already have a case created with our Support team. Because they have access to your details, please keep the communication with them to receive further assistance.

 

See you around.

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