Sense skin temperature

[David211]

Everything else on my sense works great but the skin temperature, sometimes it works sometimes it doesn’t I’ve reset the sense the sense is updated to the latest it just doesn’t work, it will give me a skin temperature for a couple nights then it will go for a week and not give anything I’m about to delete it off, so if someone has an idea that would be great 

[Gr4ndp4]

Hi, @David211, welcome to the community, may I draw your attention to this article How can Fitbit help me track my temperature? which contains guidance and advice. Please post here again if you are not able to make progress.

Cheers

[WilsonFitbit]

Hello @David211. Welcome to the community forums. @Gr4ndp4 Nice to see you around and thanks for your input. 

Thank you very much for the detailed information and for the steps you've followed. At this time, I'd like to let you know that if you don't see health metrics data, I'd recommend taking into consideration the following tips: 

• Wear your device for at least 1 full day (during the day and to sleep at night). Check your stats after you wake up in the morning. Note: skin temperature requires 3 nights of data.
• Make sure the back of your device is in contact with your skin. The band should be snug but not constricting. If you experience any discomfort, loosen the band, and if it persists give your wrist a break by taking it off.
• Most metrics require at least 3 hours of quality sleep. If you move a lot during your sleep or the sleep session is too short, you might not get a reading.

For more information, please check: What should I know about health metrics in the Fitbit app?

[David211]

Yeah I’ve tried everything, the only time I get a response from it is when I reset the sense, it just gets a little annoying to have to reset it every day, so I’m just gonna delete it completely, I think Fitbit needs to improve on that a little more

[Gr4ndp4]

Hi, @David211, It's a pity you are still experiencing a problem with the skin temperature data stream. May I suggest you review the @WilsonFitbit post above, In order to establish the data base line you need to wear the "Sense" for at least 3 days and nights.

I hope this is helpful.

Cheers