help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense starts tracking exercise when bending wrist

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-10-2021 06:25 - last edited on ‎11-11-2021 10:05 by Fitbit Moderator

‎11-10-2021 06:25 - last edited on ‎11-11-2021 10:05 by Fitbit Moderator

Why is it every time I bump my sense (on my wrist) whether I bend my wrist back enough to touch it goes automatically to exercise and then in turn starts tracking my gps it then runs my battery down daily (it has been doing this) please fix it I decided to write this because it was on when I woke up at 3 am and I had to end the exercise in order to get back to main screen! Please help

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

‎11-10-2021 08:03

‎11-10-2021 08:03

On the Sense, go to Settings, then Shortcuts.  There are shortcut options for "press and hold" and "double press".  I expect your "press and hold" shortcut is set to go to Exercise.  You can change what functions both shortcuts go to, or just disable them.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎11-10-2021 15:37

In response to JohnnyRow

‎11-10-2021 15:37

So I bump the side long enough it goes to exercise mode? I will try your fix and see

Sent from my iPhone
Best Answer
0 Votes

‎11-10-2021 18:35

‎11-10-2021 18:35

Please follow the instructions by @JohnnyRow to change the default settings of the button but unfortunately the new button seosn't have a good reviews because it is so easy to press especially during some exercises where wrist bends which in turn activates the button. I mostly turn it around so button faces hand during exercise.

 

Best Answer