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Sense stopped working

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‎03-04-2021 06:07 - last edited on ‎03-04-2021 10:48 by Fitbit Moderator

‎03-04-2021 06:07 - last edited on ‎03-04-2021 10:48 by Fitbit Moderator

My Fitbit randomly stopped working, nothing comes up on the screen. There is no vibrate when I hit the side button and it will not sync to my phone. I have had it on the charger for hours and still nothing 

 

 

Moderator edit: subject for clarity

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1 REPLY 1

‎03-04-2021 06:28

‎03-04-2021 06:28

HI @Linnix,

 

I would highly recommend contacting the Fitbit support using the live chat:

https://myhelp.fitbit.com/s/support?language=en_US

 

Sounds like a broken device - a factory reset could help. But please get in touch with the support first.

Wenn dir mein Beitrag geholfen hat, freue ich mich über ein Kudos (Daumen hoch Symbol)!
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