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Sense stops halfway when updating

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‎08-07-2025 08:16 - last edited on ‎08-08-2025 14:29 by Fitbit Moderator

‎08-07-2025 08:16 - last edited on ‎08-08-2025 14:29 by Fitbit Moderator

My sense wont update. The face keeps tellong me to install app. But wjen go toa pp to update, it updates partially (tht takes more thn 30mi s) then the face says needs updating again and goes back to square 1. Wifi strong, bluetooth also used. 

 

Moderator Edit: Clarified subject.

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‎08-09-2025 10:31

‎08-09-2025 10:31

Welcome to the Fitbit Community, @Fizamy. I'm sorry to hear that your Sense is not updating. Thank you for describing what's happening with your watch. I'll be happy to assist.

Please check help article: Why can't I update my Fitbit device?

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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