05-31-2023
04:26
- last edited on
06-07-2023
09:04
by
LizzyFitbit
05-31-2023
04:26
- last edited on
06-07-2023
09:04
by
LizzyFitbit
I can get the stress management score but not the factors
Moderator Edit: Clarified subject
05-31-2023 14:49
05-31-2023 14:49
if you open the tile the tap log your stress level, then close and reopen the tile the factors will show up.
06-07-2023 09:12
06-07-2023 09:12
Welcome to the community, @coopw1053. @Rge Thanks for your great help!
@coopw1053 Thanks for letting me know about this and if you haven't done so, please give a try to the suggestions shared above. While the factors should appear for all our members, keep in mind that a Fitbit Premium subscription is required to see a detailed breakdown of your score.
If the issue persists, may I know if the section where the factors are displayed is empty? Does the same happen when checking previous days? Also, what is the model of your phone?