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Sense stuck - can't shutdown or restart

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‎01-30-2022 18:24

‎01-30-2022 18:24

My sense is stuck on track exercise screen ( I accidentally selected swim).  When I press side button, it only shows the tracking screen 0 lengths, and the lapsed time.  There is also a lock icon on the left.  I have tried to hold side button for several seconds but nothing happens.  Have searched manual and forums.  Thanks.

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‎01-30-2022 19:07 - edited ‎01-30-2022 19:08

‎01-30-2022 19:07 - edited ‎01-30-2022 19:08

You have to quickly double press the side button to get out of Water Lock which Swim automatically goes into.

If you get out, then start Swim again, you can see that message quickly before it starts.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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2 REPLIES 2

‎01-30-2022 19:07 - edited ‎01-30-2022 19:08

‎01-30-2022 19:07 - edited ‎01-30-2022 19:08

You have to quickly double press the side button to get out of Water Lock which Swim automatically goes into.

If you get out, then start Swim again, you can see that message quickly before it starts.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎01-31-2022 06:06

In response to JohnnyRow

‎01-31-2022 06:06

OMG!  That was it!  Thank you so much!

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