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Sense time is 5 minutes behind

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‎06-14-2022 06:04 - last edited on ‎06-14-2022 06:13 by Fitbit Moderator

‎06-14-2022 06:04 - last edited on ‎06-14-2022 06:13 by Fitbit Moderator

Clock stays 5 minutes behind.

 

 

Moderator Edit: Clarified subject

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‎06-14-2022 06:14 - edited ‎11-16-2023 02:27

‎06-14-2022 06:14 - edited ‎11-16-2023 02:27

Hi there, @ecurb23. Welcome to the Community Forums. 

Keep in mind that your Sense may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

If you're facing with syncing difficulties, see Why won't my Fitbit device sync?

I've moved your post to the Sense board for organization purposes. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-14-2022 06:14 - edited ‎11-16-2023 02:27

‎06-14-2022 06:14 - edited ‎11-16-2023 02:27

Hi there, @ecurb23. Welcome to the Community Forums. 

Keep in mind that your Sense may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?

If you're facing with syncing difficulties, see Why won't my Fitbit device sync?

I've moved your post to the Sense board for organization purposes. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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