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Sense tracked 129,000 steps an hour after waking up

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So my Fitbit sense started vibrating on my wrist just after waking showing I had reached 10,000 steps. An hour later and I was at 129,000 Steps. While I appreciate the vote of confidence, I have never walked more than 40,000 steps in one day and that was a long day!

This is the first problem like this I have had and I can't see anyone else who has had anything similar. What's happening, Fitbit? Coincidentally perhaps today was the day Fitbit announced that the sense would be testing blood pressure measurement. I wonder if that has something to do with it?

 

 

Moderator edit: subject for clarity

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Hello @Dgreener. Welcome to the community forums. 

 

Thank you for the information and I'm very sorry for the experience. This is very odd and I'd recommend performing a restart to your Sense, to see if this refreshes the performance of your device. You can restart it by following the instructions provided in this link: How do I restart my Fitbit device?

 

On a side note, please make sure that MobileTrack isn't enabled. If so, I recommend disabling this feature and test the behavior of your Sense. You can disable MobileTrack by doing the following: 

 

- Log into your Fitbit account. 

- Tap on your Profile or Profile picture. 

- Scroll down and look for MobileTrack. 

- Tap on the 3 dots next to MobileTrack and select "Unpair". 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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