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Sense tracked 80K steps without wearing it

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In the morning suddenly fitbit shows 80k steps even when it was lying on the table. I did not even wear fitbit for 2 days.

 

Moderator Edit: Clarified subject

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Welcome, @SandyRani12. It's good to see you here in the forums.

Thanks for bringing this to our attention. While I understand your concern, I'm wondering if you have MobileTrack setup in the Fitbit app? MobileTrack is a feature that records basic stats such as steps using your phone's sensors if you don't have a Fitbit device available. Even though you weren't wearing your Sense on those days, if you had your phone with you the whole time, or there was a fan or anything buzzing, that might have caused your Fitbit account to register those incorrect steps.

Assuming this applies to you, please give a try to the following steps:

  1. Open the Fitbit app and tap your profile picture.
  2. Tap MobileTrack:
    For iOS devices, scroll down and tap the option to remove the device.
    For Android devices,
     tap the trash icon at the upper right corner.
  3. Follow the on-screen instructions to remove it from your account.
  4. Wear your Sense in the next days and let me know how it goes.

In regards to the 80K, while it's not possible to delete the steps that have already been synced, I'd suggest logging a non-step-based activity such as driving to override those steps.

Hope this helps.

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