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Sense under tracking floors

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‎01-02-2022 08:00

‎01-02-2022 08:00

Hi my Sense that I’ve had for about 3 weeks doesn’t track floors accurately - this time it’s an significant under estimate.  I’ve reset the device but still not joy. Any suggestions?

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1 REPLY 1

‎01-02-2022 08:46

‎01-02-2022 08:46

Hi @SenseLESS12,

 

Unfortunately there's not much else you can do except to monitor your floors for the next day or two. This article  explains more about how floors are measured, please make sure all floors meet that criteria.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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