help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense will not connect with SAmsung S21 ultra

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-17-2021 08:35

‎11-17-2021 08:35

I was really excited to upgrade my charge 4 to a sense. Unfortunately after purchasing 2 and spending 3-4 hours trying to get the two to connect with support, I had to return the senses. I hope that in the future this problem is fixed. I have worn a Fitbit since 2014. I enjoy the motivation and challenges between myself and my friends. I am looking for suggestions as to which smartwatch in the fitbit family will connect with the Samsung S21 ultra.

Best Answer
0 Votes
1 REPLY 1

‎11-17-2021 11:15

‎11-17-2021 11:15

Stupid question, but did you remove your Charge 4 from your account first? There is no reason your phone shouldn't connect with the Sense.

Best Answer
0 Votes