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Sense will not sync.

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I have tried all suggested sync processes. Watch is locked with the Fitbit logo and nothing I try makes a difference. Help!

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Welcome to the forums @PBurr 

Thank you for sharing the inquiry regarding Sense. I'm sorry to know the difficulties experienced.

I've been informed that you already contacted the Customer Support team for further assistance with this; in this case, they will let you know how to proceed. Please let them know of the steps that you already tried. Please, keep an eye on your inbox.

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