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Sense won’t charge at all

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‎11-01-2022 10:47 - last edited on ‎11-25-2022 17:50 by Fitbit Moderator

‎11-01-2022 10:47 - last edited on ‎11-25-2022 17:50 by Fitbit Moderator

I am having a similar issue. It started not charging from the 3 months I purchased it. It started blinking and buzzing overnight without charging.  The customer support sent me a new charging cable and I tried different outlets and it doesn't work.   It had been randomly getting charged if I tried to change the positing of the charging unit in different ways.

It is not charging at all now.  

Can you please do something?

 

Moderator Edit: Clarified subject

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‎11-25-2022 17:53

‎11-25-2022 17:53

Welcome to the Community, @Mdatasoft.

 

I've moved your post to the Sense board. Thanks for your efforts in troubleshooting your watch, and I'm sorry the issue persists. I went ahead to check your details and I noticed you already have a case created with our Support team. I'm glad you're receiving assistance and please reply back to them if you have any other questions.

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