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Sense won't charge

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‎10-07-2021 04:32 - last edited on ‎10-07-2021 04:34 by Fitbit Moderator

‎10-07-2021 04:32 - last edited on ‎10-07-2021 04:34 by Fitbit Moderator

I can not get my sence to charge. I have cleaned it and tried two different charging cords and still will not charge at all.  

 

 

Moderator Edit: Clarified subject

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‎10-07-2021 04:36 - edited ‎08-19-2023 06:38

‎10-07-2021 04:36 - edited ‎08-19-2023 06:38

Hi there, @Minpinny. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Sense before reaching out. 

If you've also followed all tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? and were to no avail, please know the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-07-2021 04:36 - edited ‎08-19-2023 06:38

‎10-07-2021 04:36 - edited ‎08-19-2023 06:38

Hi there, @Minpinny. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Sense before reaching out. 

If you've also followed all tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging? and were to no avail, please know the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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