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Sense won't connect to Samsung Galaxy A20

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‎02-24-2021 02:31 - last edited on ‎02-25-2021 10:50 by Fitbit Moderator

‎02-24-2021 02:31 - last edited on ‎02-25-2021 10:50 by Fitbit Moderator

I cannot connect the watch to my phone.  I followed all of the instructions but it won’t connect. I have a Samsung Galaxy A20.

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎02-25-2021 08:51

‎02-25-2021 08:51

Hi @Jcraig7369 , have you restarted the watch, the BT, and the phone?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎02-25-2021 10:12

In response to DramaQueenDiva

‎02-25-2021 10:12

At what step does the process fail? 

Do you get any errors? 

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