08-30-2021
08:52
- last edited on
08-30-2021
16:04
by
MarreFitbit
08-30-2021
08:52
- last edited on
08-30-2021
16:04
by
MarreFitbit
I downloaded the fitbit app in my galaxy note 20 ultra which runs on android 11 and ever since my wifi connects and disconnects. I rebooted the phone, and the problem persists. I also Rebooted my router.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
08-30-2021 16:06
08-30-2021 16:06
Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out.
To better assist you with this issue, would you mind clarifying if the Wi-Fi disconnects from your phone or Fitbit Sense? If your Sense is not properly connecting to your Wi-Fi, please see Why won't my Fitbit watch connect to Wi-Fi?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
08-30-2021 16:06
08-30-2021 16:06
Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Sense before reaching out.
To better assist you with this issue, would you mind clarifying if the Wi-Fi disconnects from your phone or Fitbit Sense? If your Sense is not properly connecting to your Wi-Fi, please see Why won't my Fitbit watch connect to Wi-Fi?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-01-2021 00:55
09-01-2021 00:55
09-02-2021 05:58 - edited 08-19-2023 06:58
09-02-2021 05:58 - edited 08-19-2023 06:58
@SunsetRunner Thanks for those details.
The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...