Sense won't connect to my iPad

[JayMoney1963]

I’m connected to my iPhone through Bluetooth but my sense won’t connect to my iPad- doesn’t even show up on the drop down list for other devices.   Can you only connect to one device through Bluetooth?

Moderator Edit: Clarified subject

[LZeeW]

Yes.  The Bluetooth bond between your Fitbit and your iPhone is tight if you set your Fitbit to get notifications from your phone.  And I think we all do that.  Keep in mind that your Fitbit has all day sync and information goes to your account.  Your iPad dashboard will show the same information as your iPhone.

[MarreFitbit · Accepted solution]

Hi there, @JayMoney1963. Thanks for stopping by in the Community Forums and the details provided in your post. 

As @LZeeW mentioned, note that you can use both, your iPad and your iPhone. However, if you want to sync your Versa 3 with these two devices simultaneously, is very important to turn off the Bluetooth on one device when you want to sync with the other.

Bear in mind that your Fitbit device can only talk to one device at a time. It can be trusted on many devices, phones, tablets, and so on, but because of the limitations of Bluetooth, it will only be able to talk to one at a time.

The data from your Sense is sent to the Fitbit cloud. After the data has been processed it will be put into your Fitbit account. Now your Fitbit account has access to and will display the data. Opening the app on a second device/phone/tablet will have access to the same data and a sync is not needed if a sync recently occurred through a different device.

For more information, see How do I set up my Fitbit device? and/or How do Fitbit devices sync their data?