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Sense won't connect to my phone

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‎12-04-2022 06:39 - last edited on ‎12-05-2022 04:08 by Fitbit Moderator

‎12-04-2022 06:39 - last edited on ‎12-05-2022 04:08 by Fitbit Moderator

My Sense won't connect to my phone. 

 

 

Moderator Edit: Clarified subject

Mary Austin
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‎12-05-2022 04:10 - edited ‎07-25-2023 03:46

In response to Heather-S

‎12-05-2022 04:10 - edited ‎07-25-2023 03:46

Hello there, @MaxNana. Thanks for stopping by in the Community Forums. 

I agree with @Heather-S. May we know the model of your mobile phone? Please make sure it meets the requirements listed here.

If you haven't done so yet, I suggest following the troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎12-04-2022 07:55

‎12-04-2022 07:55

@MaxNana Can you provide more details? What phone are you using?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎12-05-2022 04:10 - edited ‎07-25-2023 03:46

In response to Heather-S

‎12-05-2022 04:10 - edited ‎07-25-2023 03:46

Hello there, @MaxNana. Thanks for stopping by in the Community Forums. 

I agree with @Heather-S. May we know the model of your mobile phone? Please make sure it meets the requirements listed here.

If you haven't done so yet, I suggest following the troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes