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Sense won't connect to my phone

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My Fitbit isn't connecting to my phone. I've restarted both and and turned Bluetooth on and off. I'm so frustrated

 

 

Moderator Edit: Clarified subject

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Hi

Try unpairing your sense close fitbit app restart phone and sense see if that works 

If it doesn't click "forget sense " in Bluetooth settings..do the steps above again 

You don't say what make of phone you have but usually the steps above work with Android 

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