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Sense won't pair all of a sudden

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‎01-30-2023 10:50

‎01-30-2023 10:50

I haven't used my watch in the last few months and now it will not synch to my phone. I have unpaired it and removed it from the devices within the Fitbit application. I verified my phone is up to date, uninstalled and reinstalled the fitbit application, restarted my watch, turned off and on the blue tooth on my phone. When I go to my phone settings, bluetooth, the watch is not found. When I try to pair in the application it just keeps saying is the watch turned on?

Has anyone else had this issue?

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‎01-30-2023 11:49

‎01-30-2023 11:49

Hi @ash0504 - try unpairing again, logout of the Fitbit App and restart both watch and phone.

 

In the Fitbit App click profile photo and "+Set up a Device" and replace.

 

See also more information in Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

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