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Sense won't receive any type of notifications

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‎04-15-2022 18:26 - last edited on ‎04-18-2022 11:35 by Fitbit Moderator

‎04-15-2022 18:26 - last edited on ‎04-18-2022 11:35 by Fitbit Moderator

I received my Sense about a month ago in exchange for my Ionic (RIP, loved that watch). I set it up and I was receiving call, text, and email notifications, and I would get the fun, fireworks alert when I hit my step count. About 3 weeks ago, it all stopped. No call, text, email, or step goql notifications. I've restarted the watch, disconnected Bluetooth, reconnected Bluetooth, stopped and restarted notifications and I got nothing. At this point I would overlook the potential burning just to have my dependable Ionic back. Help!

 

Moderator Edit: Clarified subject and updated label

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‎04-16-2022 19:58

‎04-16-2022 19:58

Hi @baebrown  - also swipe the watch face to the right to get to Quick Settings and make sure that sleep or do not disturb have not been enabled accidentally

 

Often restarting the phone and watch will cure a syncing issue which will stop notifications working.

Author | ch, passion for improvement.

View best answer in original post

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3 REPLIES 3

‎04-16-2022 06:19

‎04-16-2022 06:19

Check all your settings for notifications. 
what phone do you have?

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎04-16-2022 19:58

‎04-16-2022 19:58

Hi @baebrown  - also swipe the watch face to the right to get to Quick Settings and make sure that sleep or do not disturb have not been enabled accidentally

 

Often restarting the phone and watch will cure a syncing issue which will stop notifications working.

Author | ch, passion for improvement.

Best Answer

‎04-17-2022 10:02

In response to Guy_

‎04-17-2022 10:02

Thank you!! Not sure how sleep mode was activated, but I'll blame it on my toddler. Thanks again!

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