help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense won't show the correct time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2023 20:55 - last edited on ‎11-23-2023 05:49 by Fitbit Moderator

‎11-22-2023 20:55 - last edited on ‎11-23-2023 05:49 by Fitbit Moderator

The time on my watch is too slow and it keeps being behind. This used to fix itself every time I synced it to my phone, but now that doesn't work anymore. It is now 8 minutes behind time and increasing every day. 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎11-23-2023 05:51

‎11-23-2023 05:51

Hi there, @Hsense. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Sense is not showing the correct time even after syncing. I'll be glad to help you with this. 

Since syncing doesn't solve the issue,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes