03-28-2023
12:52
- last edited on
03-31-2023
10:27
by
MarreFitbit
03-28-2023
12:52
- last edited on
03-31-2023
10:27
by
MarreFitbit
My sense keeps losing connection to my phone, does any body know why this is happening?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-28-2023 19:51
03-28-2023 19:51
Hi @coboy - what is the indication of lost connection?
Try restarting the watch and logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it then restart the phone.
Make sure that phone battery saving settings allow the Fitbit App and associated services to run in background then login to the Fitbit App and sync.
Author | ch, passion for improvement.
03-28-2023 19:51
03-28-2023 19:51
Hi @coboy - what is the indication of lost connection?
Try restarting the watch and logout of the Fitbit App and swipe off the active window and in Android clear the storage cache and force stop it then restart the phone.
Make sure that phone battery saving settings allow the Fitbit App and associated services to run in background then login to the Fitbit App and sync.
Author | ch, passion for improvement.
03-29-2023 11:07
03-29-2023 11:07
Thanks Guy it worked!