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Sense won't stay connected to my phone's Bluetooth

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‎11-20-2022 05:48 - last edited on ‎11-22-2022 02:44 by Fitbit Moderator

‎11-20-2022 05:48 - last edited on ‎11-22-2022 02:44 by Fitbit Moderator

Hello, got my first Fitbit Sense and since the beginning I'm having a problem if I go out of phone bluetooth range it won't reconnect my Sense automatically. I need to open Fitbit app or restart bluetooth function on my Redmi note to connect my watch again. I was reading abaout the app feature "Always connected" which if missing, so I'm not sure if this feature could helps. Redmi note is running on Android 10 MIUI12.

Unfortunately I didn't find any solution to this problem so I wonder if anyone else has facing this similar issue?

 

Thank's!

 

 

Moderator Edit: Clarified subject

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‎11-20-2022 11:45

‎11-20-2022 11:45

Hi @Zaplotnik  this is the information on compatible devices - click to read

Stepping in the U.S.A. since September 2013. Android 14

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