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Sense won't stay connected to my phone's Bluetooth

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‎05-02-2023 06:12 - last edited on ‎05-04-2023 07:20 by Fitbit Moderator

‎05-02-2023 06:12 - last edited on ‎05-04-2023 07:20 by Fitbit Moderator

My Fitbit Sense will not stay synced to my android phone.

 

 

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎05-02-2023 16:05

‎05-02-2023 16:05

I have the same issue. Sense constantly disconnects and then won't resync until I manually go into fitbit to do it. I think this is my last samsung phone watch purchase. 

Best Answer

‎05-02-2023 18:18

‎05-02-2023 18:18

Mine never does either. Ever.

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0 Votes

‎05-09-2023 10:53

‎05-09-2023 10:53

Unfortunately every fitbit I've had has done that.  Normally, all I have to do is turn on and off my bluetooth on the phone.  Yesterday, I had to go through a bunch of stuff, following their "help" instructions.  I even restarted the Sense..Finally restarted the phone and then the sense and it worked

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0 Votes