Sense won't stay connected to my phone's Bluetooth

[AkamaKashi]

If your Fitbit sense is disconnecting from iOS, you may find that a few times a day you have to "forget the device" in the Bluetooth settings and "pair" the device in the Fitbit App. To resolve this issue, you have to update the Fitbit App.

"My application is up to date" you will say. It updates automatically like all the other apps. There is the issue -

Log into the App Store > Search for Fitbit > click on the Fitbit logo (Not on the Open button), then you will see the update option. 

Good luck. And shout out to Manuel at the help desk who helped me find this solution. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @AkamaKashi. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense is still disconnecting from your phone's Bluetooth. I understand how annoying this can be, I will do my best to help you with this!

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.