Sense won't sync or connect with my Huawei phone

[SunsetRunner]

My Sense won't sync. Whole day I've been fidgeting with this gadget and also my hp, trying to sort it out but not able to. I even Uninstall and Re-Install Fitbit but nothing seems to work. Help? Thanks in advance

Azura, Malaysia

Moderator edit: subject for clarity

[Odyssey13]

here is the article about compatibility of the devices - click to read.

[WilsonFitbit]

Hello @SunsetRunner. Nice to see you around. @Odyssey13 It's also nice to see you around and thanks for your input. 

@SunsetRunner Thank you for the detailed information and for the steps you've followed. Adding to the post above, I also recommend visiting this help article: What should I know about using the Fitbit app on my Android phone?

In addition, this link contains some troubleshooting steps for syncing inconveniences, however, please consider the link that @Odyssey13 posted above, which is related to compatibility. 

[Mark1659]

An app called Sync fix for Fitbit worked for my issues with Huawai 7x

[WilsonFitbit]

Hello @Mark1659. Welcome to the community forums. 

Thank you for your input. I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

[Mark1659]

• Thanks!

[WilsonFitbit]

@Mark1659 It's a pleasure. 

See you around.