Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sense won’t sync with iPhone X and floors is crazy inaccuratr

Replies are disabled for this topic. Start a new one or visit our Help Center.

This last couple of weeks my Sense will stop syncing.  It will randomly sync steps but won’t track heart rate or sleep and I am getting crazy floor counts.  I have climbed absolutely no steps and yesterday it said I climbed 14 floors.

 

I have shut blue tooth off and on, forgot device on phone , restarted phone and sense, logged out and in, removed app.

 

my device shows almost 7,000 steps today and phone shows 106 and shows heart rate until about noon and nothing after that.  It is only about 3 months old and starting to regret the purchase

Best Answer
0 Votes
1 REPLY 1

Try to remove the app and then reinstall the app. Pair again with fitbit,

Best Answer
0 Votes