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Sense won't sync with iPhone

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‎03-08-2021 21:12 - last edited on ‎03-09-2021 17:59 by Fitbit Moderator

‎03-08-2021 21:12 - last edited on ‎03-09-2021 17:59 by Fitbit Moderator

Hi, I haven’t been able to sync my sense to my iOS app. I have tried to follow the steps the app has shown me + I have uninstalled and reinstalled the app on my phone and still no luck. If anyone knows how to fix this, a response would be much appreciated. Thanks 

 

Moderator Edit: Clarified subject

Best Answer
2 REPLIES 2

‎03-09-2021 04:55

‎03-09-2021 04:55

Hi @hj1234567 - Please check the instructions here on what you need to do in the iPhone’s Settings app. Let us know if that helps.

Best Answer

‎03-09-2021 17:32

In response to SunsetRunner

‎03-09-2021 17:32

Hi Carol, thank you for sending me that link however my sense is still not syncing to my phone. It says it’s connected via Bluetooth in my settings app but won’t sync on the Fitbit app so my stats will not upload onto the app. 

Best Answer
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