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Sense won't sync with iPhone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-09-2021 10:38 - last edited on ‎03-11-2021 17:59 by Fitbit Moderator

‎03-09-2021 10:38 - last edited on ‎03-11-2021 17:59 by Fitbit Moderator

Is any one having a problem to sync their sense on their iPhone as mine doesn’t want to

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-10-2021 04:36

‎03-10-2021 04:36

Hi @Tracyann01,

 

most known issue with the iOS app of Fitbit currently is that you are not able to modify your notification settings.

I am not aware of a general sync issue.

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‎03-12-2021 11:37 - last edited on ‎10-15-2023 04:00 by Fitbit Moderator

In response to sancho90

‎03-12-2021 11:37 - last edited on ‎10-15-2023 04:00 by Fitbit Moderator

Hi @Tracyann01, welcome to the Community Forums. @sancho90, it's good to see you around and thanks for your insights.

@Tracyann01, thanks for bringing this to our attention and to look into this may I know if you received an error message? Is the Fitbit app updated on your phone? Also, have you made sure to turn off other nearby Bluetooth connections that may interfere with the syncing process? If you've not done so, please give a try to the suggestions described in this help article.

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