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Sense won't track my sleep times accurately

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‎01-31-2023 04:12 - last edited on ‎02-07-2023 11:56 by Fitbit Moderator

‎01-31-2023 04:12 - last edited on ‎02-07-2023 11:56 by Fitbit Moderator

Hi.  My Sense doesn’t track sleep properly, in my opinion.

 I usually go to bed around 10pm.  I then get up around 1am to prepare the dough for the days bread.  I’m back in bed around 2am.  Sense only counts the time I sleep after 2am.  The few hours of sleep I get before 1am is not counted.
i understand that the algorithm could get complicated, but I think that the sleep I get before midnight should be counted.  I’m sure that others are experiencing the same thing.

Thank you!

 

 

Moderator Edit: Clarified subject

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‎02-14-2023 23:19 - edited ‎02-15-2023 07:43

‎02-14-2023 23:19 - edited ‎02-15-2023 07:43

I have the same problem. It says I slept between 00:00 - 03:45 but actually I slept between 23:30 - 07:15.

And even I wear fitbit sense to my wrist tight enough (when I wear, it even cannot be easly moved through my wrist) sometimes some of the health metrics are not shown.

My product is new (even the guarantee has not finished) and have the current update.

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