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Sense won't update

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‎09-01-2021 08:13 - last edited on ‎09-01-2021 19:53 by

‎09-01-2021 08:13 - last edited on ‎09-01-2021 19:53 by

Finding it impossible to update my sense. I’ve connected it and charged the battery but the newest download will simply not go in. It continues to spin saying searching for wifi and then connecting but never does. It really shouldn’t be this hard. 

 

 

Moderator edit: subject for clarity 

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2 REPLIES 2

‎09-01-2021 09:40

‎09-01-2021 09:40

try resetting it. If needed..(which you really should not, but this helped me before)..stand close to the router and see if it picks up the wifi.

Best Answer

‎09-01-2021 19:57

In response to lablover55

‎09-01-2021 19:57

It’s good to see you in the community, @Harryl57 and @lablover55.

 

@lablover55 Thank you for sharing your experience and helpful tips. I appreciate your time and efforts.

 

@Harryl57 Thanks for the details shared in your post. I understand how you are feeling and appreciate your efforts. Please follow our complete troubleshooting tips in Why can't I update my Fitbit device? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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